Support

We're here to help you get the most from AMBRA.

Getting started

How do I create an account?

Open the app, go to Profile and choose Create account. You can sign up with email and password or continue with Google. New email accounts are verified with a one-time code.

I forgot my password.

On the sign-in screen, choose Forgot password. We'll email you a code to set a new password.

How do I choose a coach or program?

Open MOVE from the AMBRA menu to browse trainers and programs, then join the one that fits your goals. Your coach's sessions will appear on Today and in Your Week.

Using the app

How do I plan my week?

Tap Week on the Today screen (or Edit Your Routine under Your Day) to add, move and repeat activities across the five practices. Remember to save your changes.

Can I pause and resume a workout?

Yes. Choose Save for Later while training and resume from the same point any time. A session only counts as complete when you finish it.

How do friends and sharing work?

Send a friend request from the Friends section. Once accepted, friends can see the activity you choose to share and send cheers. You can change sharing or remove a friend at any time.

Account & privacy

How do I delete my account?

Email andrew@theambra.com from the address on your account with the subject “Delete my account”. We delete your personal data within 30 days, as described in our Privacy Policy.

How is my data used?

Your routine and performance history are private to you and used only to provide the Services. We never sell your data. See the Privacy Policy and Terms of Service.

Company

AMBRA is a DBA (doing business as) of Muse Wellness Collective LLC, 41 State St, Ste 112, Albany, NY 12207, USA. AMBRA® is a registered trademark of Muse Wellness Collective LLC (U.S. Reg. No. 8,375,371).